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Six Sigma for IT


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Six Sigma for Information Technologists

The Quality revolution is on in Information Technology. Gone are the days of unlimited budgets, ever slipping deadlines, and captive customers. Time-to-market is no longer the only objective. Quality to market and sustainable, manageable technology is the order of the day.

As evidenced by the growth of CMMi, and the recent attainment of level 5 assessments for various IT firms, Quality is important to customers, corporate, and Federal management more than ever before. MSI has developed techniques and methods that enable information technologists to use the world's most proven Quality management approach - Six Sigma. Contact us for a free copy of our white paper showing how Six Sigma techniques can help you attain CMMi level 5.

The MSI team works with clients in the information technology business in a variety of manners from evaluating IT personnel, processes, and technologies to developing new operating methods and organizations that systemically enable effectiveness, efficiency, and data driven decision making. Through simple implementation of basic Six Sigma techniques and limited training for IT professionals, IT organizations can implement processes that are CMMi level 5 compliant, reduce cost, and increase customer satisfaction.

Quality Techniques Employed in IT Include:

  • Design for Six Sigma
  • Voice of the Customer
  • Stakeholder Analysis
  • Proxy Based Estimating (PROBE)
  • Project Cost Accounting
  • Quantitative Project Selection Models
  • Six Sigma Project Management
  • Project Charters
  • Project Evaluation and Improvement
  • Project Team Selection
  • Predictive Modeling
  • Process Oriented Design
  • Process Portfolio Management
  • Process Data Collection and Reporting
  • Defect Detection, Management, Elimination
  • Testing Processes, Data Collection, Analysis
  • IT Process Continual Improvement
  • IT Process Compliance