What We Do

Consulting Services

Imagining What’s Next, Executing What’s Right 
MSI is dedicated to the application of academic and industry best practices in strategy, business transformation, process optimization and human capital.

MSI has led large scale strategy, transformation, and optimization initiatives across private and public sectors.


MSI Services

Strategy & Performance
  • Strategy Development

  • Performance Management

  • Strategy Execution

Business Transformation
  • Operating Model Design

  • Transformation Roadmap & Implementation

  • Change Management

Process Optimization
  • Six Sigma & Lean

  • Process Transformation

  • Industrial Engineering

  • Logistics & Supply Chain

Human Capital Solutions
  • Talent Strategy

  • Talent Management

  • Leadership & Culture


Doug Chartier

Director, Consulting Services

Doug Chartier is the Head of Consulting at MSI. He has led hundreds of engagements for commercial, public sector, non-profit and higher-ed clients, across a wide range of strategic and operational issues.  He has experience helping organizations through successful transformations by developing strategic plans, and performance management systems, defining future state operating models, technology roadmaps, and developing actionable plans to drive the realization of benefits. 

Doug holds a Master's in Organizational Sciences from George Washington University and graduated with Honors from SDSU.  Doug is an avid surfer, golfer and enjoys spending his time with his wife, two daughters, and golden retriever exploring the San Francisco Bay area.

Client Successes

300,000 Hours

annualized hours of workload saved

Designed and Provide Program Support to a Federal Automation Program operating at scale across a Cabinet Agency.

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Management Science & Innovation, Inc.


(703) 437-5236

Reston, VA

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