Director, Digital Transformation
Nick Surkamp is the Director of Digital Transformation at MSI. Nick has a proven track record of delivery for marquee clients in the Federal Government and has demonstrated an ability to perform and succeed on high-visibility projects involving business process automation, intelligent automation, and strategic planning. He has worked with executive clients at DOD, VA, and IRS, and currently acts as a senior strategist at the General Services Administration (GSA) for their cutting edge Intelligent Automation (IA) program, a program widely regarded as one of the most advanced and capable in the Federal space.
Nick graduated with honors from North Carolina State University with a B.A. degree in Philosophy and a concentration in Logic. While at North Carolina State, Nick was a member of the varsity men's soccer team where he was both a standout on the field and in the classroom. Outside of work, Nick enjoys coaching youth soccer for Loudoun Soccer Club, where he coaches boys and girls ages 9 to 18.
3 Things I'd Want If Stranded On An Island
Pocket Guide to Lean Six Sigma (to make sure I assembled my raft efficiently)
My Cell Phone (w/ a self-charging battery)
A Fully-Functioning Nando's Peri-Peri Restaurant
Most Impactful Digital Transformation Initiative
Leading the design and implementation of an enterprise-wide automation program, helping the Agency to realize more than 300,000 hours of workload reduction (to date) at maximum velocity. Through the success of the program, we were afforded the opportunity to teach and lead the adoption of similar digital transformation techniques government-wide.
Emerging Technology Policy
Robotic Process Automation
Artificial Intelligence (AI)
Hours of Workload Reduction Achieved for Federal Clients